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Shipping & Delivery Policy

At Gigi’s Wig Collection, we focus on quick and dependable shipping to make sure your custom wigs and hair toppers arrive on time. Our shipping options are tailored to meet your requirements, we strive to offer clear details about packaging and costs. We are committed to trust through straightforward communication with our customers.

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Shipping Times

Our shipping times are typically between 14 to 21 business days, as each is made to order. We take pride in crafting each item with care, ensuring quality and attention to detail. Thank you for your patience and support!

Ship With

Thank you for choosing us! We primarily use UPS for our shipping needs, but we also offer the option to select USPS at checkout for a more budget-friendly shipping alternative. Enjoy your shopping experience!

Required Signature

Please note that each package requires a signature upon delivery. If you are not home to receive your package, you have the option to request that it be held for pickup or to schedule a redelivery for a day when you will be available.

Shipping Fees

  • Free Shipping: Offer applies to U.S. Domestic Ground Shipping only. Order subtotal must be equal to or greater than $350 after any applicable discounts, but before taxes, to qualify. Once your Custom wig is completed which takes 14-21 Days.

  • Ground: 5-7 Business Days $17.50

  • 3-Day: 3 Business Days (Ground Service) $27.50

  • 2-Day: 2 Business Days (Air Service) $37.50

  • Next Day: Week Day Delivery (Air Service) $64.00

  • Next Day: Saturday Delivery (Air Service) $79.00  

  • Shipping to PO Boxes: Please note that UPS DOES NOT SHIP to PO Boxes. If your order is submitted with a PO Box in the Shipping section, we will contact you to choose an alternate address and, if required, submit your order to payment review.

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  • International Shipping Costs (via UPS):
     

  • UPS International Expedited Delivery: $75*

  • UPS International Express Delivery: $80*


  • *International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.

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