​Term of use
Last Updated: March 2026
These Terms of Use govern your access to and use of www.gigiwigs.net (the “Site”), operated by Gigi Wigs LLC (“Gigi Wigs,” “we,” “us,” or “our”). By visiting or purchasing from this Site, you agree to these Terms. If you do not agree, please discontinue use immediately.
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1. USE OF THE WEBSITE
You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Interfere with the Site’s security or functionality.
- Attempt to gain unauthorized access to the Site or its servers.
- Use the Site to engage in fraudulent, harmful, or abusive behavior.
- Copy, reproduce, or distribute any content without permission.
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2. PRODUCTS & DESCRIPTIONS
Gigi Wigs specializes in custom handmade wigs, ready‑to‑ship units, and hair toppers.
- Product photos, textures, and colors may vary slightly due to lighting, screen settings, and the handmade nature of our products.
- We reserve the right to modify or discontinue products at any time.
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3. PRICING & PAYMENTS
All prices are listed in USD.
- We may update pricing at any time without notice.
- Payments are processed securely through Wix Payments and other approved methods.
- Orders must be paid in full before production begins.
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4. ORDER PROCESSING
Processing times vary by product type.
- Ready‑to‑ship units: 1–3 business days
- Custom units: 7–21 business days
- Medical units: 10–25 business days
Processing time does not include weekends, holidays, or shipping time.
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5. SHIPPING & DELIVERY
Shipping is handled through USPS or UPS with tracking.
- Delivery estimates are provided at checkout but are not guaranteed.
- Once a package is marked “Delivered,” Gigi Wigs is not responsible for lost or stolen items.
- Customers are responsible for entering the correct shipping address.
For full details, please review our Shipping Policy.
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6. RETURNS, REFUNDS & CANCELLATIONS
Because our wigs are handcrafted, many items are non‑refundable.
- Custom wigs, medical units, and personalized orders cannot be returned or canceled once production begins.
- Ready‑to‑ship units may be eligible for return within 3 days if unworn and unaltered.
For complete rules, please review our Refund & Return Policy.
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7. INTELLECTUAL PROPERTY
All content on this Site—including photos, videos, product descriptions, logos, and branding—is the exclusive property of Gigi Wigs LLC.
- You may not copy, reproduce, modify, or distribute any content without written permission.
- Unauthorized use may result in legal action.
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8. USER ACCOUNTS
If you create an account on our Site, you are responsible for:
- Maintaining the confidentiality of your login information.
- Ensuring all information you provide is accurate and up to date.
- Notifying us immediately of any unauthorized account activity.
We reserve the right to suspend or terminate accounts for misuse.
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9. THIRD‑PARTY LINKS
Our Site may contain links to third‑party websites.
- We are not responsible for the content, policies, or practices of external sites.
- Accessing third‑party links is at your own risk.
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10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Gigi Wigs is not liable for:
- Improper wig installation or maintenance
- Damage caused by heat, chemicals, or misuse
- Allergic reactions to adhesives, products, or materials
- Losses resulting from shipping delays or carrier errors
Your use of our products is at your own discretion and risk.
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11. DISCLAIMER
All wigs are handmade, and slight variations in color, density, or styling may occur.
We do not guarantee that your device’s display will accurately reflect product colors.
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12. PRIVACY
Your privacy is important to us.
Please review our Privacy Policy to understand how your information is collected and used.
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13. CHANGES TO TERMS
We may update these Terms at any time.
Changes take effect immediately upon posting. Continued use of the Site means you accept the updated Terms.
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14. CONTACT INFORMATION
For questions about these Terms, please contact:
Gigi Wigs LLC
Email: gigiwigscollection@gmail.com
Website: www.gigiwigs.net
Location: Philadelphia, PA